
Five practical use cases for decisions under uncertainty
Stop me if this sounds familiar to you:
A supplier pushes back a delivery. A customer changes an order. A production line loses capacity.
This is the daily reality for anyone working in supply chain operation. Every event such as this forces a decision - about what to buy, make, move, or promise next.
Those decisions are where supply chain automation creates value. They depend on incomplete information, competing priorities, and the consequences of getting the answer wrong.
At Hexight, we have built around this reality for years. Our core technologies use probability distributions to inform agent decision making, helping translate uncertainty into inventory, purchasing, and production decisions. Our approach to supply chain planning connects probable futures with real operating constraints and business objectives.
TypeSafe AI’s Jev announcement introduces a model built for fast, structured decisions. Given a state and questions with defined answer types, Jev returns values that software can consume directly - something that today is not practical with LLMs, for much process automation software. This creates an interesting opportunity: interpreting the emails, notes, and descriptions that surround an operational plan, then feeding focused judgments into the decision process.
Jev currently offers three decision-style methods of running:
The primitives can all be used programmatically and by API to enhance software logic systems, with no worry about type safety or hallucinatory output wreaking havoc on the code.
Here are five applications in supply chain where Jev can be used to help automate decisions.
A supplier writes, “We’re aiming for Friday, pending final inspection.” Jev could classify the update as a firm commitment, tentative commitment, explicit delay, or unclear status. A tentative answer could trigger a request for confirmation and a check of which customer orders depend on that delivery.
Potential benefit: earlier visibility into supply uncertainty and less manual review of supplier messages.
Sales notes often explain changes that transaction data alone cannot: a promotion, a one-off project, or a customer’s planned shutdown. Jev could classify that context and flag which products need a forecast review. A planning system could then test the implications for stock and capacity before a planner accepts a change.
Potential benefit: faster incorporation of relevant market signals into the plan.
When a shipment is delayed, choosing a response can depend on details buried in customer correspondence. Jev could answer focused questions such as whether a customer explicitly accepts partial delivery or an alternative delivery date. The planning engine could use those judgments to evaluate feasible responses against inventory, capacity, and cost.
Potential benefit: faster evaluation of recovery options when operations change.
Supplier catalogs and internal systems often describe the same item differently. Given a shortlist of existing records, Jev could suggest the most likely match, including a “no suitable match” option. Clear cases could move through a validated matching workflow; ambiguous cases could go to a data analyst or relevant planner. Technical specifications and substitution eligibility can still require explicit checks.
Potential benefit: less manual data cleanup and more consistent inputs for planning.
A customer message may request a quantity change, cancellation, earlier delivery, or simply a status update. Jev could classify the request and indicate uncertainty. Software could then route it to the appropriate process, check contractual and operational rules, and determine whether a planner needs to approve the change.
Potential benefit: less time sorting routine requests and faster attention to consequential changes.
Each application starts with a narrow judgment, clear answer options, and relevant evidence. Business rules and planning models then combine those judgments with quantities, costs, constraints, and objectives.
The probabilities also need careful interpretation. A model’s probability that an email implies a tentative commitment is different from the probability that a shipment will arrive late. Likewise, the Jev confidence score summarizes the answer distribution alone; it is not a measured business success rate - that must be calculated by the model user.
A useful pilot would test one workflow on historical cases, validate its probabilities against observed outcomes, and measure the time saved and the cost of wrong decisions. Automation thresholds should reflect those costs. An incorrect internal label and an incorrect customer commitment have very different consequences.
Jev makes this direction worth exploring: more of the context surrounding a supply chain could become usable input to its decision systems. At Hexight, that connects directly to the work we have pursued for years - using probabilities to help agents make better decisions under uncertainty. The first important step is accurately assessing those probabilities, and this is a big step in making that goal accessible.
